Click on the following URL: helpdesk.viawire.net

This will take you to the following page. Enter your credentials (Email and Password) then click LOGIN

 

Once logged in the following screen will appear click on Check Ticket Status

 

 

 

 

 

 

This will bring up the following screen, with a default view of ant tickets that are open or pending

 

 

To change view click on the down arrow above and select required view

 

 

This will then display the required view